How to Order JazzCash or Easypaisa Debit/ATM/Credit Cards in Pakistan — Complete Guide

How to Order JazzCash or Easypaisa Debit/ATM/Credit Cards in Pakistan — Complete Guide

Mobile wallets and branchless bank cards have made everyday payments and withdrawals easier for millions of Pakistanis. This guide explains, step by step, how to order a JazzCash card or an Easypaisa card (plastic and virtual), what documents and eligibility you need, how to activate and use the cards (local & international), expected fees and limits, and practical safety tips. Whether you want a physical ATM/debit card delivered to your home, a virtual card for online shopping, or information about credit-card-like features — this article covers everything.

Quick overview — JazzCash vs Easypaisa

Both JazzCash and Easypaisa are Pakistan’s leading branchless/mobile-finance providers. Each offers:

• Mobile wallet accounts linked to your CNIC / mobile number.
• Virtual and physical debit cards (Visa/Mastercard/UnionPay depending on the product).
• Easy top-ups through agents, bank transfer, or remittance.

Which cards do they offer?

JazzCash: Offers Visa/Mastercard debit cards (plastic & virtual), orderable via the JazzCash app, USSD, or website. Physical cards are often delivered to your address and can be used at POS and ATMs. 0

Easypaisa: Provides virtual cards for online payments and physical Visa/UnionPay debit cards that you can order through the Easypaisa app or request via helpline. Easypaisa also uses app-based card management for activation and blocking. 1

Which card should you pick?

Choose based on your needs:

• Daily cash withdrawals & POS payments: Physical debit/ATM card (JazzCash/Easypaisa plastic card).
• Online shopping and subscriptions: Virtual Visa/Mastercard (safer for one-time use); both providers offer virtual cards for e-commerce.
• International payments: Check whether the specific card is enabled for international transactions and accepted by Visa/Mastercard/UnionPay.

Step-by-step — How to order a JazzCash card

1. Install and register the JazzCash app — download from Play Store/App Store and complete registration (CNIC + mobile number verification). Jazz users can also use the USSD menu (*786#) for registration. 2
2. Open the app and go to “Cards” or “Order Card” — JazzCash provides a clear card-order section where you can choose virtual or physical Visa/Mastercard options. 3
3. Choose card type and personalize (if offered) — some options let you select design, delivery address, and set preferences for online usage or contactless payments. 4
4. Verify your account — the app will check your identity (CNIC) and may require a selfie or biometric step depending on your KYC level. Keep your CNIC ready. 5
5. Pay any card fee (if applicable) — some cards require a one-time printing/delivery fee; follow the app prompts for payment by wallet balance, bank transfer, or agent cash-in. 6
6. Confirm and track your order — after submitting, note the tracking/confirmation number; JazzCash allows order tracking from the website/app. Delivery time varies (usually a few days to two weeks). 7
7. Activate & set PIN — once the card arrives, follow app instructions to set or change your ATM PIN (often via USSD *786# or app). After activation you can use it at ATMs and for e-commerce (if enabled). 8

Step-by-step — How to order an Easypaisa card

1. Install and register on the Easypaisa app — register using your CNIC and mobile number; Telenor users may have extra shortcuts via USSD but app registration is standard. 9
2. Navigate to “Cards” or “Get your Easypaisa Debit Card” — the app usually has a “Cards” section where you can choose an online (virtual) card or request a physical plastic debit card. 10
3. Select card scheme and pay fee — choose Visa or UnionPay (if available) and follow the payment prompts for any one-time issuance fee. Easypaisa sometimes offers instant online card activation for virtual cards. 11
4. Confirm delivery address and KYC — enter your delivery details and complete any KYC verification; physical cards are dispatched to your address. 12
5. Activate the card — virtual cards are usually activated within the app immediately; for plastic cards you will receive activation instructions and create a PIN either through app/helpline or at an ATM. 13

Documents & verification you will need

• Valid CNIC: Most providers require CNIC for KYC and wallet verification.
• Active mobile number: Registered in your name and used for OTP/verification.
• Proof of address: In some KYC upgrades you may be asked for a utility bill — usually only for higher-limit services.
• Selfie or biometric: For advanced KYC or if requested by the provider to confirm identity.

Virtual card vs Physical card — key differences

Virtual cards (Visa/Mastercard/E-card) are created instantly inside the mobile app and are ideal for online shopping, recurring subscriptions, and safer one-time use. They usually have a smaller or zero issuance time and can be disabled instantly. 14

Physical plastic cards are delivered to your address and used at ATMs and POS. They are best if you withdraw cash regularly or need an in-store payment card. Activation usually involves setting a PIN and sometimes a short waiting time for delivery. 15

Activation, PIN setup & limits

• Activation: Virtual cards usually activate immediately in the app; plastic cards require activation by app, USSD, helpline or at an ATM.
• PIN setup: You can typically create or change your PIN via app or USSD (e.g., JazzCash *786# for Jazz subscribers). Keep the PIN secret. 16
• Daily limits: Each provider sets daily withdrawal, transfer and spending limits based on your KYC level — basic KYC has lower limits, full KYC increases limits.

Fees, delivery time & common issues

Issuance fee: Some virtual cards are free or low-cost while physical cards may have a printing/delivery charge (one-time). Check the app before confirming. 17

Delivery time: Typically 7–14 business days for plastic cards — track order through the provider’s tracking page or app. 18

Common issues: Delayed delivery, failed activation, or international payment decline. Solutions: confirm correct KYC, call helpline, or re-check card activation and online settings in the app.

Using your card for online & international payments

Online shopping: Use the virtual card details (card number, expiry, CVV) or your plastic card for local and international websites if the card scheme (Visa/Mastercard/UnionPay) is enabled for international transactions. Some cards are restricted to domestic use — check card settings in the app. 19

International subscriptions (Google, Netflix, etc.): Not all branchless wallet cards work with every international merchant due to country/risk restrictions. If you need consistent international access, verify the card scheme and ask support before relying on it for subscriptions. 20

Safety tips: Keep your money secure

• Never share your PIN or OTP with anyone.
• Enable in-app card controls: disable online payments when not in use.
• Keep the app updated and use a strong device lock (PIN/fingerprint).
• Save helpline numbers and block the card immediately if lost.

How to block the card immediately (if lost)

1. Open the app and use the card management option to block the card instantly (virtual & plastic options usually present). 21
2. Call the provider's helpline to report loss and confirm blockage.
3. Request replacement card via the app or website and track delivery.

Charges & limits — general guidance

Each provider publishes their fees and limits in-app or on their website. Typical charges may include:

• One-time issuance fee for physical card (if any).
• ATM withdrawal fee (if using third-party ATM networks) and POS charges).
• Foreign currency conversion fee for international transactions.
• Monthly/annual maintenance fees are rare for branchless wallet cards but double-check before ordering.

Frequently Asked Questions (FAQ)

Q: Can I order a JazzCash/Easypaisa card without CNIC?

A: No — CNIC (or valid KYC ID) is typically required to order and fully activate cards because of regulatory KYC rules.

Q: How long does it take to receive the physical card?

A: Delivery usually ranges from a few days up to 2 weeks depending on your city and provider’s dispatch time. Track orders via the app or the card order tracking page. 22

Q: Are these cards accepted internationally?

A: Many JazzCash/Easypaisa cards are Visa/Mastercard/UnionPay and can be used internationally if they are enabled for cross-border transactions. Always confirm international enablement in the app or with support before using for foreign merchants. 23

Q: Can I get cash back / withdraw at ATMs?

A: Yes — plastic debit/ATM cards let you withdraw cash at ATMs (fees and withdrawal limits apply). Virtual cards cannot be used for cash withdrawal. 24

Q: How do I order a replacement if my card is damaged?

A: Use the app’s card management section to request a replacement, or call helpline — providers will cancel the old card and ship a new one after payment of replacement fee (if applicable). 25

Final notes & best practices

Ordering a JazzCash or Easypaisa card is straightforward when you have a verified mobile account and CNIC. Virtual cards are excellent for quick online use; physical cards are best for cash withdrawals and in-store payments. Always keep your app and contact details up to date, monitor transaction alerts, and block the card immediately if anything looks suspicious.